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| Substitution Policy |
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To make our Substitution Policy simple, we follow these important steps: get it there on time and make it fresh and beautiful.
- Products selected from across the world. If we are out of a particular item we may substitute a similar item or element of equal or greater value to ensure your gift arrives on time. We will meet or exceed the expectations of both the gift giver and recipient.
- The "look and feel" of our arrangements featured will remain the same, with our florists paying careful attention to overall shape, size, style, and color combinations.
- Our floral arrangements contain only the freshest flowers, and so substitutions may be made depending on seasonal and regional availability.
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